How long do we save your files?

To optimize storage usage and ensure compliance with our data retention policies, ScriptMe uses specific file-saving rules in Amazon S3 for uploaded, processed, and transcription-related files. Below are the current rules governing file lifecycle management:

🗂️ File Retention Policy

1. Original Uploaded Files

  • Retention Period: 6 months

  • Description: Files uploaded by users (e.g., video/audio content) are stored for 6 months from the date of upload.

  • Deletion: Automatically deleted after 180 days.

2. Preview Files

  • Retention Period: 2 years

  • Description: Low-resolution or shortened preview versions of the original files used for quick playback or demonstration.

  • Deletion: Automatically deleted after 730 days.

 

3. JSON Transcription Files

  • Retention Period: 15 days

  • Description: These files contain the full transcription metadata in JSON format.

  • Important:

    • Only the latest version of each JSON transcription is retained beyond the 15-day period.

    • Older versions are purged automatically.

 

🗑️ User-Trashed Files

 

4. Files Moved to Trash

  • Retention Period: 30 days in Trash

  • Description: When a user deletes a file, it is moved to the trashcan, where it remains recoverable for 30 days.

  • User Action: The user can restore any file from the trashcan during this period.

5. Permanent Deletion

  • Manual Deletion: Users can empty the trashcan manually at any time. This will immediately and permanently delete all trashed files.

  • System Backup: Even after permanent deletion, ScriptMe retains a backup for 7 additional days before the data is irreversibly erased from all systems.

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